Support

Write to hello@rebeam.me — a real person reads every message. It helps if you add your iPhone model, iOS version and what you expected to happen.

Manage or cancel a subscription

Open iOS Settings → your name → Subscriptions → Rebeam. Cancelling stops the next renewal; paid features stay on until the end of the current period.

Restore purchases

After reinstalling the app or on a new iPhone, open Rebeam and tap “Restore purchases” on the purchase screen. Use the same Apple ID you bought with.

Refunds

Purchases are processed by Apple, so refunds are too. Request one at reportaproblem.apple.com.

The pause does not appear

• Open Rebeam and check that Screen Time access is allowed; if the app asks again, allow it.
• Check that the app you want to pause is selected in Rebeam.
• After an iOS update, open Rebeam once so it can set the pause up again.
• Still not working? Write to us with your iOS version — we look into every case.

Your data

Screen Time data never leaves your iPhone. To remove data on the device, reset the app in its settings or delete the app. To ask us to delete analytics or subscription records, write to hello@rebeam.me. Details are in the Privacy Policy.

For partners

Want your app’s tasks inside the pause? See rebeam.me/partners or write to partners@rebeam.me.